Why Mobile Wallet Passes

Mobile is taking an ever greater role in customers lives! All Mobile tools are key assets of a mobile strategy, but Mobile Wallet Passes have been gaining their momentum.

Mobile Wallet

Apple Wallet Pass

“Mobile is one of the key assets that helps drive store growth. It allows to better understand and help our clients. It’s only going to strengthen the store experience, especially if you focus it and have the right mobile experiences to supplement the in-store experience.”

Mobile Wallet Passes are a great solution for companies to implement as part of their mobile strategy, being highly cost-effective and time-effective, while improving customer experience across all touchpoints and driving engagement.

Here are 10 reasons why every company needs to implement Mobile Wallet Passes as part of their mobile strategy.

 

⇒  Take advantage of native Apps

Reach prospects that don’t have your App installed through Mobile Wallet Passes in native Apps, such as Apple Wallet and Google Wallet. Build programs that “live” inside your customers smartphone.

Apple Wallet Google Wallet

⇒  Don’t depend on the App stores approval process

Approval processes mandated by App stores are long process on the launch and an ongoing to maintain an App. Mobile Wallet Passes enables to be inside your customer smartphone in seconds in an easy process.

⇒  Easy to install a Mobile Wallet Pass

A Mobile Wallet Pass can be easily distributed by sending and email or an SMS with a url link, by printing or embedding a QR code on a paper or website, or even sending the .pkpass file as an attachment.

Passworks Platform_Add Pass copy

⇒  Build a single Wallet Pass compatible with both iOS and Android

Passworks mobile wallet platform enables companies to design and built a single Wallet Pass that is compatible with both Apple Wallet and Google Wallet, and can be install in a unique link.

⇒  Mobile Wallet Pass content can be updated in real-time

With real-time multiple content, value and look & feel updates, you have the opportunity to establish an on-going conversation with your consumers, in order to keep them always up-to-date.

Updates Advantages

⇒  Send Push notification with automatic lock screen access

Mobile Wallet Passes make it easier to reach with your customers directly on their mobile lock screen. Engage in a convenient and relevant way: send messages to promote offers, make reminders and inform updates directly to your consumers’ smartphone, giving you the chance to be on your consumers’ top-of-mind.

Push Notifications Advantages

⇒  Trigger location-based notifications

Take the advantage of the location-based technology by defining geo-based and beacons-based messages which will be triggered when passing by your store or a specific and strategic location.

Locations Advantages

⇒  Cut down on development time

With Passworks “do-it-yourself” platforms, companies can design and build a Mobile Wallet pass in minutes. Even for more complex functionalities, Passworks team is available to provide all support need to launch a Mobile Wallet campaign easily. Compare this go-to-market speed to the 3 to 12 months that can take to build an App.

Passworks Platform_Welcome to Passworks

⇒  Reduce development costs

Developing an App can cost your business anywhere from 20k€ to unlimited. On top of the initial development cost, there is an annual maintenance cost of around 25% of the initial cost. On the other side, Mobile Wallet passes cost a fraction of the App development cost and has a high level of engagement and retention rates.

⇒  Free up mobile storage space

Smartphone users constantly find themselves looking to free up space, and think of which App to delete. Each App takes up an average of 34 MBs on your phone, while Wallet passes is less than 10 KB. Users are much less likely to delete a Wallet Pass than an App.

 

Additionally, Mobile Wallet Passes are also a driver to companies digital transformation, eliminating paper coupons, replacing plastic loyalty or membership cards, and reducing their carbon footprints. On top of being highly cost and time effective, Mobile Wallets Passes provide an amazing customer engagement experience and delivery value to the brands.

 

Want to know more about Mobile Wallets Passes and Passworks? Contact us today and let’s talk!

Passworks Resources and Documentation

To help you get the most out of Passworks Mobile Wallet platform, we have created Passworks Resources to provide information on specific relevant topics.

 

Passworks REST API

Passworks REST API for Mobile Wallet projects is a simple and intuitive solution to create, manage and distribute Apple Wallet and Google Pay passes.

Passworks_REST_API

Passworks provides a complete set of tools, documentation and other resources that enable you to create passes and manage them via our API with ease. Passworks latest version of the REST API documentation (https://api.passworks.io) can be found in GitHub.

Try to figure out the common objects that you can create using the API, such as assets or passes, and also how the authentication and pagination works. We recommend you reading the following additional documentations:

 

Passworks Frequently Asked Questions

We have been collecting the most frequently asked questions from our prospects and customers, and have decided to create a page with all informations, frequent questions and concerns related to common knowledge gaps.

Passworks_Mobile_Wallet_Solution

The Frequently Asked Questions (https://help.passworks.io/) can be found at Passworks Documentation page and is divided by specific topics.

  • Apple Wallet: Information on what is Apple Wallet, how it works, type of digital passes, characteristics of the technology and much more.
  • Google Pay: Introduction to Google Pay, how it works, type of passes, characteristics of the technology, how it differentiates versus Apple Wallet and much more.
  • API: Information on how Passworks REST API works and how to use it.
  • Quickstart & Miscellaneous: Access to generic questions on Mobile Wallets and Passworks Mobile Wallet platform works.
  • Security: Provides a high level overview of the security practices that Passworks puts in place to keep our customers data protected all time.
  • Authentication: Passworks supports two factor authentication by using one-time password and also supports SAML for single sign-on.

 

Want to know more about Mobile Wallets and Passworks? Contact us today and let’s talk!

 

 

Mobile Wallets Explained

We believe that Mobile Wallets are one of the most exciting opportunity to engage with customers via mobile. Mobile Wallets explained tries to answer what mobile wallet is all about.

 

What is a Mobile Wallet?

A Mobile Wallet is a virtual wallet that stores payment cards information or other generic cards on a mobile device. Mobile Wallets are a convenient way for a customer to make in-store payments and interact with retailers point-of-sale systems.

 

What are the main Mobile Wallets platforms?

Apple Wallet and Google Pay (formerly Google Wallet / Android Pay) are the two main mobile wallets platforms. Both Apple and Google have made significant investments in building their ecosystems in the last several years.

Mobile_Wallet_Explained

Both Apple Wallet and Google Pay offer similar capabilities, like the ability to store credit cards to make mobile payments and also the ability to store non-payment passes, such as digital event tickets, loyalty cards, boarding passes and much more. There are some differences between the wallets, such as the type of passes that can be created in each platform and how notifications are managed.

One of the big advantage of Apple Wallet and Google Pay is leveraging the ecosystem that already lives inside iOS and Android phone, and bypassing the need to install another App.

 

Much more than Mobile Payments!

Mobile Wallets, such as Apple Wallet and Google Pay, are changing how we interact with our phone by implementing mobile wallet functionalities that go beyond payments. The ability to transform the physical billfold to a fully digital wallet with the ability to store coupons, loyalty cards, boarding passes or even tickets, provide business and brands an easy way to reach their customer on mobile and engage in real-time.

 

What is Mobile Wallet Pass?

Mobile Wallet Pass is also referred as Mobile Wallet Card, Digital Wallet Pass, Digital Wallet Card, Wallet Pass or Wallet Card, and describes the content  or information in the form of the non-payment item that can be stored in the Apple Wallet or Google Pay. The best explanation is to think that a Mobile Wallet Pass as the digital equivalent of all thee everyday things included in a physical wallet like loyalty cards, coupons, business cards, tickets and more.

Passworks-Mobile-Passes

The 5 mobile wallet passes are Event Tickets, Coupons, Generic Cards, Store Cards and Boarding Passes, that can be applied to multiple use cases. The simplicity of the mobile wallet pass is one of its greatest appeals for a business and follows a basic layout for both Apple Wallet and Google Pay.

 

What are the most common Mobile Wallets use cases?

As previous mentioned, there are literally multiple use case where we can apply the benefits of having a mobile wallet pass. They can go from the classic store coupon or loyalty card, to a much more innovative way to reach and engage with consumers. The following list shows some examples of use cases.

  • Coupons
  • Membership or Club Card
  • Exclusive Card to access offers, promotions or content
  • Loyalty Card
  • Loyalty Reward Offer
  • Voucher
  • Giftcard
  • Alerts, Updates & Reminders Pass
  • Employee Card
  • Event Ticket

 

Wrap up!

Now you know what is a Mobile Wallet, the benefits and what it can do for your business. Mobile Wallet are great tool to surprise, engage and delight your customers.

Want to learn more about how Mobile Wallet can help you connect with customers at each stage of the customer lifecycle? Contact us today and let’s talk!

Google Pay support & Short URL

We are excited to announce that we began supporting the creation of content for Google Pay and also you can share your Mobile Wallet Passes using our new convenient short URL service.

We now support Save to Google Pay

android payYou now can create passes for Google Pay with the same ease that you create them for Apple Wallet, and you automatically can serve your customers using the exact same URL. Tap into millions of iOS and Android users to manage their digital offers.

Know more at Passworks support documentation.

Short URL for a convenient distribution

short urlWe understand the importance of a short URL when distributing a Mobile Wallet Pass. Starting today, you can share your passes using our convenient pass.yt short URL service, available for free to all Passworks users.

Learn more and start creating your own mobile wallet marketing campaign with the free Passworks trial.

APPLE WALLET NEWS WITH IOS 9.3

Apple just launched the new version of the operating system: iOS 9.3. Despite not being spoken on March 2016 Apple event there were small changes/improvements on Apple Wallet.

  1. App Icon

Apple Wallet News with iOS 9_Open AppApple Wallet has been an amazing channel for brands to engage with their customers and one of the features was allowing brands to promote their App at the back of their passes.

With the new iOS 9.3, if a brand integrates the App with the pass, the App icon will also appear on the bottom left of the front of the pass where previously was the share icon

If you tap on the icon one of two things will happen; if the App is already install it will automatically open, otherwise you will be directed to the App store to download the App.

  1. Share Link

Apple Wallet News with iOS 9_Share PassSince the begging of Apple Wallet on the bottom left corner of the pass there was share icon. By tapping on that icon users were allowed to share their pass via message, mail or airdrop.

In iOS 9.3, and covered by previous point, the share icon has been removed and now appears on the back of the pass as a link right bellow the Automatic Updates and Suggest on Lock Screen.